Tuesday, July 20, 2010

ANNOYINGLY, ANNOYING ADS WORK! IS THAT A REASON TO DO THEM THEN?



And so the insurance comparison website called gocompare.com ads are the most annoying ones of the year - as voted by UK consumers.

They also are proving to be very successful, and based on sales results issued this week, they seem to be driving sales like crazy and putting pressure on other competitors. I note that is the same week one of the key ones (confused.com) has even "parted ways with their ad agency".This is usually a sure sign sales are down - and the ad agency takes the bullet.The gocompare.com ads feature a large opera singer popping up and singing a song that will stick in your brain all day. It seems to be on air all the time, is pretty crass and without a doubt means whenever you come to relook or renew your insurance they will be one of the first to pop into your mind. No doubt why they are doing so well. (If you not seen them, an example is at the bottom of this posting).


It also really annoying. But as it does the job that is probably enough. Isn't it?


In the UK three types of ads seem to do best.


1: Highly entertaining ads that people love to watch, and will be voted and played in those "favourite ads of the year/ decade/ whenever" shows, and that people talk about. I don't think any country quite does this style of ad as well, nor do they work as well. In the UK it is really hard to get high impact with ads, and this seems to encourage this. People reward being entertained with sales, as Cadbury proved with that Dairy Milk Drumming Gorilla

2: Ads that get banned. Nothing seems to get the result as having your ad banned. The press seem to love both songs and ads that get banned. You are guaranteed acres of comment, and now - thanks to YouTube - a lot if people seeing it. These ads get people to buy through being aware of you usually more through borrowed interest to create the fuss. One of the more popular techniques is having a gay theme, used by Heinz and more recently by McDonalds in France where a father and son go for a meal and clearly the son is not interested in girls that his dad keeps going on about. Huge uproar. Huge publicity. Huge hits on YouTube. Huge increase in awareness of McDonalds and as top of mind people popping by. (the ad is linked below as well)

3: Annoying ads. Ads that pound away relentlessly and pop into your brain. It seems these work best when all the advertiser really wants is brand recall and top of mind. They do seem to work in cluttered markets - like insurance - where products are largely seen as the same and pretty much commodity. So the key is to stamp your name and service firmly in the brain so you are always in the consideration set. Here it seems that annoying people is not a barrier to people actually using or buying you. They remember you when they need you, and if your offer is good then you sell. As the go compare.com experience shows.

Does this mean we should all focus on being more annoying or courting controversy? Should we be looking to being able to say when agencies present work: "great, that is really annoying!"?


No. But it does remind us how much advertising - be it online or traditional media - is all so bland and blends in. The above shows how important it is to be noticed and remembered. This is where to focus. You need to be remembered. And it has to be better to be remembered over time for being good, entertaining and interesting than just annoying?


Thoughts? Leave a comment on the blog post or email me gary@bembridge.co.uk

An example of a confused.com ad




THE FRENCH DAD-SON MCDONALD AD




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