Monday, October 29, 2012

Asian Skincare 101 – land of opportunity and misconception

This is another Guest Post by Jonathan Rudd, a marketer from Europe now working in Asia. In his series of guest posts he shares his learning and observations about consumers, marketing and trends as a European working in this fast developing and dynamic region.

Asian Skincare 101 – land of opportunity and misconception

Asians ‘want to be white like Europeans.’ Er, no, not really...

A common throw away comment I’ve heard quite a few times is that Asians buy loads of whitening skincare products because they want to be white like Europeans. Having previously worked in skincare for 8 1/2 years (including 15 months in Asia) I thought it was about time I shared my understanding of ‘whitening’ skincare products, why it’s a $40bn business in Asia and provide a bit more social context on an Asian woman’s ‘desire to white.’

Having white / light skin has been aspirational in Asian societies well before the globalisation of western consumerism and where applicable, colonialism.

Across Asia, history provides us with much evidence of women’s desire for fairer, whiter skin. In Japan, women have applied white powder to their face for 400 years to connote purity, femininity and sophistication. This is still evident today in the Geisha, the physical embodiment of Japanese feminism and beauty with their ‘mocha-hada’ (skin like pounded rice) complexion. In China, women have long swallowed powdered pearls and used Traditional Chinese Medicine (TCM) techniques with the belief that ‘one white can cover three up ugliness.’ There is also almost universal historic truth that if you had fair skin, you didn’t work outside labouring in the fields and thus were well born, a notion that resonated in England from the Elizabethans until mass commercial tourism.    
                       
Giesha
Shiseido Advertising
                                                                        
Now the brief and patchy history lesson is over, back to business. The global skincare market is approaching $100bn and almost half of that revenue is generated from Asia. Face care dominates, accounting for around 85% of Asia’s skincare revenue which is driven by the north Asian markets of Japan, Korea and with its size and growingly affluent population, China.

Japan and more recently Korea are the powerhouses of Asian beauty and aspiration. Japanese brands like Shiseido and KOSE long at the forefront of asiprational Asian skincare, are more recently being challenged by a swathe of Korean conglomerate brands such as Sulwhasoo and Iope and a real upsurge in global skincare players stepping up their efforts to take a piece of this enormous and ever expanding pie.

However global brands from L’Oreal to Lancome, from Clean & Clear to Clarins have found that simply putting their existing products on the shelf does not translate to sales. This is because:
-        Regimen: North Asians use between 6-8 products in the morning, followed by 5-7 at night. (Yes, really.) This is much more sophisticated than the existing western product lines can cater for.
-        Skin sensitivity: due to the above mentioned layering of products and typically higher skin sensitivity, most (especially American) formulas irritate North Asian skin
-        Skin needs: Asian skin requirements are different. For example, Asian skin is fortunate to not wrinkle as quickly as Caucasians, but typically brown spots emerge much earlier. With Western brands benefits are tailored to western needs, they don’t address Asian skin needs
-        Quality: There is a belief that you must pay for quality. This quality needs to be evident in the whole product mix, from a delightful product experience to substantial premium packaging, which is only really offered by high end department store brands in the West.

  
As a result, most global brands have developed specialist lines to address Asian women’s skin type, regimen and their beauty ideal. By understanding the benefits and claims of whitening lines from leading brands, it soon becomes apparent that ‘whiteness’ is a very 2 dimensional understanding. A review of the whitening lines from Lancome, Clarins, SKII and Shiseido the skin ideal is described as flawless, translucent, crystal clear, luminous, smooth and snow white. These benefits come from understanding Asian consumers skincare needs, through developing products especially for Asian skin and regimen and through an appreciation of Asian skin aspiration.

However, you will see many of the global brands still feature Caucasian talent in their advertising. Whilst it might seem strange to have a white woman fronting a whitening cream, heritage and reputation are also important drivers to purchase. Brands like Lancome and Estee Lauder are global currency. To be using sophisticated western brands, means the consumer is globalized and sophisticated. It’s not my place to say whether Asian women find Caucasian women aspirational. There is no doubt that Western popular culture, fashion and attitudes continue to massively influence Asia. However when it comes to the beauty ideal, my view is that it’s impossible to visualize the perfect face. But Asian women know their skin, their beauty ideal and will go to great lengths to try and achieve it.
Clarins advertising
Sulwashoo products
       
                                                                                                    

Speaking of great lengths, rather than end on how much North Asian women spend on surgery (apparently 1 in 5 Koran women have had plastic surgery and it’s the highest level in the world) I thought I’d share something a little more light hearted.

The ‘facekini’ is the latest fad to hit China in an attempt to not darken the face while on the beach. Whatever happened to suncream and an umbrella!


Great link to an article from the Huffington Post if you want to know more...

Other posts by Jonathan:



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